What is network monitoring?
Devices across your network may encounter faults with hardware and software. Network Monitoring collects this information then reports or responds to this information according to pre-defined automation scripts.
How does network monitoring work?
Clients are installed on devices across the network to pickup alerts from their event logs. Typical information might include software or hardware faults. For example, a laptop which reports a program crashing might be highlighted for investigation.
For devices which cannot have the client installed other computers can be allocated as Nodes to probe for SNMP data, for example a server might receive information from a printer regarding toner levels.
The network monitoring system gets to work right away. We can connect to your servers and desktops and install our management agent which gives us a 360 view of your entire network, exposes and weaknesses and tells us what systems need some TLC.
When does the Network Monitoring notification occur?
Usually this is instant, as soon as the alert is generated it will be reported back to the Network Monitoring console. It is also possible to create scheduled tasks and tests.

How does an automated resolution work?
If an issue occurs which has a known resolution a script can be created to automatically respond with a fix. An example of this might be a print spooler which has crashed, if this occurs the network monitoring client can detect the fault and then restart the print spooler.
On top of all of this it also sends us alerts regularly to keep us up to date with the status of your network so we know when something isn’t quite right, often before you notice. By getting a head start on resolutions we can minimise the impact to you and your business and ensure you are online again as quickly as possible. This service goes perfectly with our support packages so that we can get to work on fixing your issues right away.
What does the network monitor detect?
There are many types of faults that the network monitor client can detect, these include Event Log Alerts, the state of services, applications crashes, hardware faults and other SNMP notifications. On the network level new devices and monitoring of connectivity to the internet and other network devices can also be configured.
Get in touch
If you would like to find out more about our monitoring package please reach out and one of our experts will be happy to help.
